MOTION | UX | ILLUSTRATION SYSTEM
Singpass Illustration System

We had a blast collaborating with ESD Govtech to design a playful and user-friendly experience for SingPass, Singapore's only digital identity app.

Knowing that people of all ages would be using the app, we made sure to create an easy and enjoyable experience, especially when dealing with public services. To achieve this, we developed a unique illustration system that added personality and delight to the digital app while maintaining a professional edge.

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building on top of the existing brand refresh

SingPass has an established official mascot called Ivan, which was derived from the letter ā€˜iā€™ of SingPass brand logo. We adapted its characteristic and made him the Clippy of SingPass.

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adding Singtizens for diversity and inclusivity

Diversity and inclusion is one of the core value for SingPass. Thus it was important for the team to have variety of people from all walks of life being represented in the illustration. We designed a new whole character systems to represent that. We called them the Singtizens.

To boost the characteristics of Singtizens, hands were given noodle arms to give a more expressive and fun impression. The hands are also kept as minimal as possible since the app is super easy to use!

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more Singaporean flavour

Of course we made sure the all the other quintessential Singapore quirks, flora and fauna had their fair share of spotlight in this app!

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character making lab for further expansion

We have also prepared a section to guide the internal team when they needed to build new characters in the SingPass world.